Right of Withdrawal
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither
can be attributed to their commercial or self-employed professional activity.)
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason.
The withdrawal period is fourteen days from the day
- on which you or a third party other than the carrier designated by you took possession of the goods
have or has, if you have ordered one or more goods as part of a single order
and this is or will be delivered uniformly;
- on which you or a third party named by you, who is not the carrier, is in possession of the last goods
have taken or has, if you have ordered several goods as part of a single order
and these are delivered separately;
In order to exercise your right of withdrawal, you must inform us (Sweety-Toys Pluchtiere GmbH, Abtswiesenstr. 3, 96215
Lichtenfels, phone number: 09574654690, fax number: 09574654691, e-mail address:
firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post, fax or
e-mail) about your decision to withdraw from this contract. You can use the attached
Use the model cancellation form, which is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the notification of exercising your right of cancellation
Send expiry of the cancellation period.
Consequences of revocation
If you withdraw from this contract, we will owe you all payments that we have received from you
including delivery costs (excluding the additional costs resulting from you having a
have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately
and repay it no later than fourteen days from the day on which the notification of your revocation
of this contract has been received by us. For this repayment we use the same means of payment that you
used in the original transaction, unless expressly agreed otherwise
agreed; under no circumstances will you be charged fees for this repayment.
We can refuse the refund until we have received the goods back or until you have received the
Have provided proof that you have returned the goods, whichever is the earlier
You have the goods immediately and in any event not later than fourteen days from the day on which you
inform us about the revocation of this contract, send it back to us or hand it over. The deadline is
Saved if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning goods that can be sent by parcel post as well as the direct
Costs for returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel
estimated at about 50 EUR at most.
You only have to pay for any diminished value of the goods if this diminished value is attributable to
Examination of the nature, characteristics and functioning of the goods not necessary handling them
Reasons for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not ready-made and for the manufacture of which an individual choice or
Determination by the consumer shall prevail or which is clearly tailored to the personal needs of
- for the delivery of goods that can spoil quickly or whose use-by date would quickly expire;
- for the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but no earlier than 30
Days after the conclusion of the contract can be delivered and their current value of fluctuations in the market
depends on which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, cannot
Eligible for return if unsealed after delivery;
- for the delivery of goods if, after delivery, due to their nature, they are inseparable from others
Goods have been mixed;
- to supply audio or video recordings or computer software in a sealed package where the
Seal removed after delivery.
Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)
- To Sweety-Toys Pluchtiere GmbH, Abtswiesenstr. 3, 96215 Lichtenfels, fax number: 09574654691,
Email address: email@example.com :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of the consumer(s) (only if notified on paper)
(*) Delete where not applicable.
Picture source: Fotolia Sweety-Toys Pluchtiere GmbH Abtswiesenstr.3 96215 Lichtenfels - Trieb Germany Tel @sweety-toys.de Managing Director: Gina Haasenstrauch | Christine Haasenstrauch Tax number: 212/ 137/ 90029 VAT ID number: DE 132 457 486 Commercial register: AG Coburg HR B 1812 Disclaimer 1. Content of the online offer The author assumes no responsibility for the topicality, correctness, completeness or quality of the information provided . Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are excluded in principle, unless the author can be proven to have acted intentionally or with gross negligence fault exists. All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to temporarily or permanently cease publication. 2. References and links In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the area of responsibility of the author, a liability obligation would only come into effect if the author was aware of the content and he was aware of it technically possible and reasonable to prevent use in the event of illegal content. The author hereby expressly declares that no illegal content was discernible on the linked pages at the time the link was created. The author has no influence whatsoever on the current and future design, the content or the authorship of the linked/connected pages. He therefore hereby expressly distances himself from all content on all linked / connected pages that were changed after the link was created. This statement applies to all links and references set within our own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the author, the content of which can be accessed externally. The provider of the page to which reference was made is solely liable for illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of such information, not the person who merely refers to the respective publication via links. 3. Copyright and trademark law The author endeavors to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts he has created himself or to use license-free graphics, access audio documents, video sequences and texts. All brands and trademarks mentioned within the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the property rights of the respective registered owner. The conclusion that trademarks are not protected by the rights of third parties should not be drawn solely on the basis of the mere mention! The copyright for published objects created by the author himself remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author. 4. Data protection If the opportunity for the input of personal or business data (email addresses, names, addresses) is given, the input of these data takes place voluntarily. The use and payment of all services offered is - as far as technically possible and reasonable - permitted without providing such data or by providing anonymous data or a pseudonym. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers and email addresses by third parties to send information that has not been expressly requested is not permitted. We expressly reserve the right to take legal action against the senders of so-called spam mails who violate this prohibition. 5. Legal validity of this disclaimer This disclaimer is to be regarded as part of the website from which reference was made to this page. If parts or individual formulations of this text do not, no longer or not completely correspond to the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.